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"Flipping through a digital portfolio is like pressing update on the app store—you don't have to read what got fixed. The efficiency makes you forget there was ever a problem to solve." So good.

What do we lose when everything is driving to "reduce friction"? Where's the line between good friction and bad friction? Friction is what's often required to build connection.

I've been watching "Kian's Bizarre B&B" on Netflix. It's....truly bizarre.... a B&B designed to basically to INTRODUCE as much friction as possible. At one point, they serve curry, but intentionally with no utensils; you have to eat the sloppy curry with your hands. But the design of that is intended to spark conversation and connection with the guests - the philosophy is, what if we made things harder and not easier, might that not make this a more memorable experience? By forgoing even basics like spoons, does that help spark conversation about questioning assumptions about how we are "supposed to" love?

I can't tell if I "like" the show or not. Its really weird. But I also can't stop watching it. In a world of "Selling Sunsets" with multi-million $ mansions, or "Singles Inferno" with participants heading off to 5* hotels, Kian goes the entirely the opposite direction, and I think he succeeds - the audience sees people building a genuine connection and memories they take with them the rest of their lives.

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